How can we help you?

Register an Orixa account and complete identity verification, then open the Cards tab and choose Virtual Card. Your card is issued instantly — copy the card number, expiry and CVV to pay on global platforms such as ChatGPT, Claude and Midjourney.

After your account is verified, select Physical Card in the app and confirm your shipping address. Once activated, the card supports offline transactions and ATM withdrawals at Visa merchants across 200+ countries and regions.

Tap Add money and choose USDT recharge. Send USDT to the address shown on screen (TRON or ERC-20). Funds arrive after the required network confirmation and can be spent or used for online payment immediately.

Use the virtual card for online subscriptions and e-commerce, and the physical card for in-store payments and ATM withdrawals. You can freeze or unfreeze either card at any time in the app. All checkouts are protected by 3D Secure.

Fees vary by card type, funding method and region. The latest fee schedule — including issuance, recharge, transaction and ATM withdrawal fees — is published in the app. Contact support if you need help reading a specific charge.

Always double-check the network (TRON/ERC-20) and deposit address before sending. Send only supported assets; arrival time depends on network confirmations. Keep your transfer hash ready when contacting support about a pending recharge.

You can transfer balances between supported options inside the app. Transfer fees and limits are shown on the confirmation screen before you submit. Processing time depends on the selected network.

Visa card refunds generally take 3 to 15 business days to arrive, depending on the transaction type and the parties involved.